I totally agree. I am in the process of getting a book done on how to deal with a$$holes, for people who have to deal with harsh, overbearing, critical people, etc. I love the power of words. As a child my mother used to say, "Sticks and stones will break your bones; words will never hurt you!" and how untrue is this statement for so many throughout life. :-)
RE: Bryan Westra - Author, Minimalist, Hypnotist