If your friend could not be honest enough to tell the situation on ground, how would you trust unknown online vendors...I get you jare😀
I can consider myself fortunate to have had little to no bad online experience. I shop once a while. My major fear then was the "what I ordered vs what I got" but it's not been so bad. Physical purchases still hits better depending on what one is getting.
You can't always trust these sites.
RE: Shopping Made easy ✅ : Online Shopping 🛍️ - Should I try Again?🤔