Hello Everyone, Hope you all doing well. Recently I came across a Wish posted by Opengenie. As a software engineer with experience in Human-Computer interaction, I decided to share my suggestions on this topic.
Here is a Link of the task: Help improve Open Genie
Suggestion 1:
From the Genie's perspective, let's dive into this search filter you see above. If a Genie is looking for a Tester task that they can complete a Genie can be of three types:
- Beginner Genie: Basic knowledge, new to the field.
- Intermediate Genie: General knowledge with some relevant field experience.
- Expert Genie: Specialized, field-specific knowledge.
Scenarios:
In this scenario A Wish Maker is searching for Genies, but let's break it down into three different scenarios based on 3 types of Genies:
- Test by uploading a Wish.
- Test by uploading a Wish, and ensure all fields function correctly. Try entering various data types in each field to confirm they perform as expected.
- Test by uploading a Wish, ensure all fields work as intended, and verify exception handling using specific testing software.
Conclusion: A Wish Maker may want to narrow down which Genies can fulfill their wish, allowing Genies to find tasks they can complete. Since Hive is a community, the system will filter tasks that most members can handle, increasing participation in Open Genie. Expert Genies can also focus on wishes that only a few can fulfill, enhancing the experience for everyone on the platform.
Implementation:
A Wish Maker can select one or more Genie types when uploading a task.
Once a wish is uploaded, Genies can use the current filtration system along with this new filter, working in parallel to improve search results.
An example is the search filters on Peakd, where we can search by a keyword alone or by a keyword from a specific author.
Similarly, here we can filter by the type of wish, or by both the type of wish and the type of Genie the Wish Maker is seeking.
Suggestion 2:
Let’s take another look at the current filtration system:
There is a new wish opened (Suggest a new Open Genie Category) where the Hive community is suggesting additional categories as requirements for Genies to complete the wish. We are already seeing an influx of recommended categories.
The current solution to manage this influx is the introduction of a "Show More" button. But is this a permanent solution? Let’s explore this further.
Programming: When we examine the category of 'Programming,' we soon notice that a Python programmer might not be interested in completing a wish that requires HiveSQL. Not everyone is a full-stack developer, and having this Category alone can make it frustrating to find specific wishes.
This issue is not limited to programming; in any category, we will realize the need to introduce subcategories.
Conclusion: Open Genie is part of a growing landscape of freelancing platforms. If we look at established Freelancing sites like Fiverr or Shopping platforms such as Amazon, we see that they all incorporate subcategories. Rather than waiting for the activity of Wishes and Genies to improve, we should aim to implement scalable, time-tested solutions, like the implementation of subcategories, which would greatly enhance the user experience.
I look forward to receiving feedback from the Open Genie team, especially Jarvie’s thoughts (a part of the UX team) and the rest of the Hive community.