What remains of its credibility? Mark Zuckerberg 14 years of false apologies

From a simple bedroom project to a global social network linking millions of people around the world, Facebook has evolved from a simple bedroom project to a simple idea about people wanting to share and stay in touch with friends and people around them. Facebook has become the largest community in the world.
Zuckerberg, 33, founder and chief executive of Facebook, who made his motto "Move fast and break things," used to say "sorry" for being naïve and then vows to offer solutions such as privacy controls, transparency and better policy implementation. Again, and so on.
From the moment Facebook founder Mark Zuckerberg entered the public arena in 2003, after the creation of a hot-or-not-rated site that ranks Harvard students, he apologizes one by one.
Over time, Facebook's access to our personal data increases, with little changes in the way Zuckerberg handles things.

The social networking giant Facebook has apologized more than once to users throughout its history, especially after the recent scandal of Cambridge Analytica - Cambridge Analytica of British political consultants, which worked for the campaign of President Donald Trump and caused the leak of data to 87 million users of American voters; With the aim of influencing their choices at the ballot box.

With Zuckerberg apologizing for the first time to the US Congress on the recent Facebook scandal over user leaks, and during a session of 44 senators from two different committees, Zuckerberg repeatedly said "sorry".

The question that still exists and put himself strongly on the scene: see what will be different in the apology this time ?!

- The Washington post published a brief report, combining the history of Mark Zuckerberg with apologies, read in sequence like the record, as follows:

November 2003 After creating the Facemash site

Initially, Zuckerberg broke into Harvard's computer network and collected pictures of students to create Facemash, a site that relies on posting pictures of a group of Harvard students. Visitors then vote to choose the most attractive person, (hot ) Or (not), to broadcast the name of the site quickly among the students, but the site was later closed for violating the laws of the university, to say:

"This is not the way I intended to go about things, and I apologize for any damage that happened as a result of my neglect."

September 2006 After you provide the News Feed feature and the Mini-Feed or News Feed, which displays updates to friends in one central place.

Two years after the launch of the Facebook site, Zuckerberg presented the feature of the news story, but did not meet the approval of the site's visitors at the time, they protested, forcing Zuckerberg to issue a statement in which to apologize, saying:

"We really spoiled it this time. When we launched the news feed, we were trying to provide you with a flow of information about your social world. Instead, we've done a bad job explaining what the new features are, and worse the function, they give you control. I will try to correct these mistakes now. "

December 2007 After launching the Beacon feature, which enabled everyone to share with advertisers what they were doing on external websites and apps.

About a year later, a new feature called Beacon was released to try to help people share information with their friends about things they do on the web. However, users protested the new property, claiming it posed a threat to their privacy, and a lawsuit was filed, forcing Zuckerberg to apologize, saying:

"We made a lot of mistakes in building this feature. We simply did a bad job, and I apologize for that. While I'm disappointed with our mistakes, I'm not proud of how we handled this situation, and I know we can do better, we appreciate all the comments we've received from users. Users must be able to choose what they share explicitly. "

February 2009 After disclosing the new privacy protection terms of service, which angered users.

Facebook announced a new update to its privacy policy, but was greeted by a fierce attack from the site's visitors about how people share and control their information, to detect that the site uses their data to display ads, and leaks to application developers, Zuckerberg issued a statement apologizing, saying:

"Over the past two days, we have received a lot of questions and comments. Based on these comments, we have decided to revert to our previous Terms of Use until problems are resolved. From now on, we decided to adopt a new approach to the development of our terms. We concluded that the return to the previous items was right right now. "

May 2010 After journalists found a privacy gap that allows advertisers to access the user's identity and other potential information, such as usernames or ID numbers, that are displayed when users click on ads.

As lawmakers and regulators are increasingly concerned about how social networking sites and Internet companies handle user data, the Wall Street Journal (WSJ) has found that many common applications transmit user data they share to advertising companies, passing advertisers the user IDs of subscribers who clicked Above the ads, Zuckerberg said:

"Sometimes we move very quickly. The site will try to simplify its privacy settings, we will add privacy controls, which will be much easier to use. We'll also give you an easy way to turn off all third-party services. "

November 2011 After Facebook reached an agreement with the Federal Trade Commission on privacy.

The Consumer Fraud Committee of the Federal Trade Commission (FTC) revealed that Facebook committed several privacy violations and was not secure on personal user data and information, while continuing to share that information with advertisers, despite previous pledges to stop.

Forcing the site to accept an agreement that the Commission should review the terms of privacy, which helps to formulate new privacy standards, and on this basis Zuckerberg issued a statement explaining the situation, saying:

"I'm the first to admit that we've made a bunch of mistakes. Facebook has always been committed to transparency about the information we have stored. We have led the Internet in building tools to give people the ability to see and monitor what they share, but we can always do better. I am committed to making Facebook a leader in transparency and privacy control. "

July 2014 After an academic study revealed that Facebook has conducted psychological tests on nearly 700,000 users without their knowledge. (Apology by the head of operations).

In continuation of the Facebook hurdles in dealing with its users, it was revealed that the site analyzed the behavior of users, and conduct studies and psychological tests on them, which raised the concern of many users of the service. Sheryl Sandberg, Head of Operations at Facebook said:

"We never intended to annoy you through the psychological news study on Facebook. The nature of the study has been poorly communicated to users, so we apologize. "

December 2016 After criticism of the role of Facebook in the publication of false news about political candidates.

In the last election race in the United States, which ended with the victory of Trump White House seat, Facebook had a prominent role in the dissemination of a set of false news about the presidential candidates, and here Zuckerberg said, saying:

"I think of Facebook as a technology company, but I realize that we have a greater responsibility than simply building the technology through which information flows. We are making it easier today to report phishing. "

April 2017 After a man from Cleveland, Ohio, in the United States posted a video of him, killing Robert Goodwin, the 74-year-old father.

At the time, Steve Stephens, 37, had killed Robert Goodwin, a 74-year-old returning to his home, and a video clip of his crime on Facebook.

At the company's annual conference in San Jose, Zuckerberg confirmed that he had begun reviewing his actions following criticisms of the crime video and staying on the site for hours.

"Our hearts are with the family of Robert Goodwin and his friends. We have a lot of work to do, and we will continue to do everything in our power to prevent tragedies like that. "

September 2017 After the unveiling of a nine-step plan to prevent countries from using Facebook to interfere in each other's elections, noting that the amount of "problematic content" found so far is "relatively small".

With the spread of news on the issue of Russian intervention in the US elections. Facebook has taken a series of measures and steps to protect the integrity of the elections and to ensure that the site serves as a force for good in democracy. Zuckerberg said:

"I am deeply concerned with the democratic process and the protection of its integrity. It is a new challenge for Internet communities to deal with the nation states that are trying to undermine the elections, but if that is what we should do, we are committed to upgrading to the right level. We are increasing our investment in security, specifically the integrity of elections. Next year, we will double the election team. "

September 2017 After continuing criticism about the role of Facebook on Russian manipulation in the 2016 elections.

Zuckerberg was forced to apologize directly for his mistakes in dealing with the 2016 election and published a publication saying:

Tonight concludes Yom Kippur, the holiest day of the year for Jews when we reflect on the past year and ask forgiveness for our mistakes. For those I hurt this year, I ask forgiveness and I will try to be better. For the ways my work was used to divide people rather than bring us together, I ask forgiveness and I will work to do better. May we all be better in the year ahead, and may you all be inscribed in the book of life.

January 2018 Advertising that the personal challenge of this year is to reform Facebook.

After a few mistakes in the history of the world's most popular site, and with the rise of a few major technology companies and governments using technology to monitor their citizens, Zuckerberg announced his intention to improve the way the site works and publish a leaflet on his page saying:

"We will not be able to prevent all errors or abuse, but we are currently modifying many of the errors that govern our policies and prevent abuse of our tools. This will be a serious year of self-improvement, and I look forward to learning from work to fix our problems together. "

March 2018

After details about Cambridge Analytica on taking user data appeared. As a private company that works to combine data extraction and analysis, and then to draw conclusions about the electoral processes, and here forced Zuckerberg to take responsibility for that critical issue in the history of Facebook, and declared:

"We have a responsibility to protect your data, and if we can not, we do not deserve to serve you. We will learn from this experience to secure our program more, and make our society safer for everyone to move forward. I am responsible for what happens on our platform. I am serious about doing what is necessary to protect our society. "

April 2018 After the discovery of Cambridge Analytica obtained data (unauthorized) for up to 87 million users, may have revealed their public profile, which led to a wave of anger on the social network

Zuckerberg spoke with a press group about Facebook's efforts to improve the privacy of its users.

"We are a perfect and optimistic company, but it is clear now that we have not done enough. We have not focused enough on preventing abuse, and thinking about how people use these tools to harm others as well. We will conduct a full investigation into each application that contains a large number of people's data. "

April 2018 In comments prepared to testify before Congress on the Cambridge Analytica scandal.

Zuckerberg expressed remorse for allowing third-party applications to take unauthorized users' data. In his opening remarks at the Senate Judiciary and Commerce Committee hearing, Zuckerberg said he was responsible for Facebook's mistakes and said:

"It was my fault, I'm sorry. There is more we can do to limit information developers who can access more information, as more safeguards to prevent abuse. "

So young billionaire Mark Zuckerberg has apologized a lot since opening Facebook, but the most in a limited time has been since the disclosure of this latest scandal in mid-March, which greatly affected the image of the group, and led to the decline of shares on the stock exchange. Now tell me do you trust Mark Zuckerberg ?!

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