Hi, I presume she has lost her eos key, you don't actually say that is the problem, so I am presuming. Or do you just want to move the eos away from exodus?
If she needs to recover her eos key then I recommend joining the EOS Lost Private Key Group on telegram, link below, and waiting for the solution which as yet has not been decided. In the meantime she should sign the petition linked in the article which will promote the finding of a solution within the BP community.
RE: Proposed Solution to EOS Lost Keys Following EOS Registration - [NOT a ECAF Arbitration solution]