Following is a proposal that passed through the Earth Nation Decentralized Autonomous Alliance.
"I would like to coordinate a new team:
a HELPDESK Team, to provide support for member with computer/phone issues, and other misc. IT tasks.
initial plan:
provide user support to EN' citizen (via chat + voice)
identify and document workarounds when things don't work as expected with EarthNation's system.
deploy a simple "ticket" system for logging/trackin issues (ZenDesk style)
++ I just learned with access to Softaculous (cPanel) I have access to a bunch of customer-support tools : 
future plan:
same user support and in addition :
help with deploying necessary infrastructure as we grow.
maintain Earth Nation system in good operating condition later down the road, I would like to migrate toward a decentralized system for our servers and storage. this way allowing us to move toward a real DistributedAO ( (IPFS or a like : read more http://www.ipfs.io)
Budget : 500keys per month (we can revise down if needs varies)"
This proposal was created by Michel C. It was Approved.
This is the 100th Major Decision made by Earth Nation Voteholders.
Learn more at https://earthnation.world