Poloniex is currently the largest altcoin exchange in terms of volume in the crypto space. With more and more people showing interest in bitcoin, altcoins and ICOs, the trading volume and number of new users have both skyrocketed.
Poloniex Kills the Trollbox
However the real story here is the Poloniex “trollbox” (live user chat) closing. If you have any kind of crypto exchange with a trollbox, that is the heart and soul of the exchange. Without the trollbox where it used to be, things are just not the same.
Read more here: http://bitsonline.com/poloniex-trollbox-dead/