It was a total headache setting up the official NEO desktop app, watch this video and make sure you download the "NEON" app. Not the official one (unless you're handy with that sort of thing)
Also check out the talk about claiming NEO Gas! very interesting stuff!
Happy hunting all! Let's hope the bulls keep running until 2029 at least!
Apologies for the siren at the start of the video....don't know why he does stuff like that...