I made a deposit of 20 dollars, I bought a little NVC (Novacoin) I wanted to transfer them to another exchange but they did not come from 26.09 Do not deal with them they are cheaters I burst for 20 dollars

All coin can deposit but all coin can'nt withdraw. only USD can withdraw but wait 72h. I had withdraw $330 from 30th, july, 2018 to 04th, august, 2018 (120h), but i don't recieve my money at my bank. what