#businesspractice

Anyone in business long enough can tell you the importance of a good CRM system. The main issue of a good CRM is cost. First: What is CRM? Client Relations Management. It handles phone calls, emails, chats,

Being an ex-business owner that managed 32 employees and 5000 clients I can tell you it's an analytical and data-driven nightmare. The majority of my time was spent tracking down lost receipts, records,