When one talks about the best video conferencing software for 2019 it is an easy matter to compare all the free and paid solutions out there. There are about a dozen names like Skype, for instance, that spring to mind. However, there always are limitations. Free ones have more limitations than paid versions but even proprietary paid versions may not be what you expect. A good way to know which the best video conferencing software is is to assess it on merits and parameters such as best ROIs, smoothest implementation, maximum features and ease of use.
Features and usability
Examine the features of some of the most popular and well known names in video conferencing solution and you will find that each one is geared more towards some specific purpose such as collaboration in one or enterprise level audio and video conferencing in another. There may be restrictions such as number of participants and accessibility on various devices and platforms. Conferencing system may be a challenge to set up and even more difficult to use, especially for novices or first-timers.
Not all allow video within video, presentations and one to one, one to many and many to one feature in a secure way. Mobility may not be available and some may require installation of software at both ends for the conferencing solution to work.
The front end may be good but what is at the back? Codec implementation and API integration do matter. In a typical audio-video conference people from many different areas may be in conversation and they may use different devices with different codecs and the internet connection speeds vary. Does the video conferencing software handle any kind of device and deliver jitter-free audio and crystal clear audio? If it does then it is to be preferred. Asterisk Service video conferencing software is one such platform.
How easy it is to use is another issue to consider. Office executives may be familiar with its operation but they may wish to video conference with a buyer or vendor who may not know how to download and install the software and, even if he does, how to set it up. Asterisk Service solution for conferencing shortcircuits all such issues since an individual with a smartphone and browser can join without downloading any software or any specific configuration.
Costs
If one goes into details, proprietary systems price services and products to maximize their revenues. You, as a user, may take pride in using a well known product but you are paying dearly for it. Instead, consider a hosted, scalable, conferencing as a service solution based on open source platform. You pay as you go, no upfront costs.
Support
Ease of doing business is another consideration. Some may offer free conferencing but with no support. Proprietary solutions come with a high price tag and a steep support cost. How easy is it to do business with the provider? Asterisk Service excels in support, service and maintenance of enterprise scale hosted conferencing solutions with plenty of customization.