Boss
- Drives employees
- Depends of Authority
- Inspires fear
- Says "I"
- Places blame for breakdowns
- Knows how its done
- Uses People
- Takes Credit
- COmmands
- Says "Go"
Leader
- Coaches Employees
- Depends on goodwill
- Generates enthusiasm
- Says "We"
- Fixes the Breakdown
- Shows how its done
- Develops people
- Gives Credit
- Asks
- Says Let's go