This is a really fantastic summary of the book Moral Mazes, with your own thoughts of course. I've been meaning to read it for some time and now am even more excited to read it, thank you 😄
Have you read The Utopia of Rules: On Technology, Stupidity, and the Secret Joys of Bureaucracy by David Graeber? It's another great treatment of the topic and particularly deals with the American workplace in parts. I believe he borrowed heavily from Weber.
Followed.
RE: Bureaucracy in the Workplace: Emergence and Moral Implications