please be careful.
on saturday, I accidentally sent 10 SBD instead of STEEM to Binance Official account (@deepcrypto8)
However because it wasn't STEEM it was SBD, it wasn't shown in my Binance wallet.
I kept trying to contact the Binance support group, but all efforts end up nothing.
Here is the Customer Support of Binance:
:( Please be careful!
How I wished the Binance customer service is as helpful as Amazon.
If Binance gets people to use the deepcrypto8 as an address, I do wish they would have been a little be more empathetic towards their customers.
My impression about their customer service is as if they really do not really care about their customers. I wonder would Kraken be a better option?