Nowadays, consumers prefer brands that are more friendly, closer to them and that really care about satisfying their customers' needs and concerns, not just price and quality. The products become an important and recognizable part wherever they are, it makes me think a lot for example in coca cola, whose brand has been humanized for a long time, it seems incredible the affinity that is felt with this product. Good initiative of this post.Greetings!
RE: Emotional Marketing for your brand strategy.