In modern retail business, the main competitive advantage in comparison with other stores is high-quality customer service. Almost every chief would like to have satisfied customers who would come back for shopping again and again and recommend the store to friends and acquaintances. Therefore high level and professional service is the primary goal of a large number of retail chains and stores.
After all, the positive emotions and buyer's impressions is a guarantee that he will mark a quality service and tell about it to his acquaintances and will return to the store where he was serviced at the highest level more than once.
Among other things, it's worth noting the next benefits that the store receives with quality service it's an increase in the average amount of a check; even at an increase in prices and the season's change, sales continue to grow; buyers are interested in receiving a bonus card this store, and related products are bought more willingly. In addition, the motivation of employees is enhanced and staff turnover is decreasing while their qualification level is increasing.
But since we live in the age of high technology now when every day something new is created which makes life more comfortable and simpler, scientists couldn't help but develop a new device for this sphere.
This is the Nucleus Vision company which for three years has invested in the research and development of technologies to create intelligent automated solutions.
Nucleus is a contactless system for identifying and personalizing customers. The company has developed the IoT sensor technology which will promote better understanding and customer service.
Intellectual sensors IoT from Nucleus will be able to give an idea of the behavior and preferences of the client which is in the immediate vicinity of the device. There will be an opportunity to track customer visits, find out what brochures and leaflets they have been browsing in other stores, and also receive information about their favorite products and brands. But wherein ensures complete security and confidentiality of personal data thanks to the blockchain system on which the Nucleus platform is built.
Intelligent IoT sensors from Nucleus Vision do not require a connection to WiFi, Bluetooth, RFID technologies, face recognition programs. They work with all modern phones and don't need an application.
Moreover, Nucleus Vision has a patented technology that includes:
Nucleus Vision built its own ecosystem which is serviced by an internal token - nCash. With the help of token customers will have the opportunity to pay for purchases and receive bonuses for this. For retailers, nCash will act as an encouragement in the loyalty program and also will be used to pay for transactions.
Thus the technology of Nucleus Vision functions due to four main components: ION, ORBIT, NEURON and nCash.
At the moment Nucleus Vision is working with companies such as Vodafone, Reliance Communications, and Idea Cellular to bring the platform to the telecommunications market.
Also Nucleus Vision conducts an official bounty campaign.
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