You are very correct! We live in a world where people try to talk down on others, and they don't talk to themselves alone; they will go as far as spreading the news to others just so other people can also see what they see in that person. It's very bad; I'm glad that lady opened up to you about everything she is going through; now that has helped her a lot, and being able to share our thoughts helps reduce whatever we are going through at the moment.