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I've lost about 100 HIVE on SWAP programs. The downside of decentralized is that many of the features are operated by anonymous accounts that do not take responsibility for their actions and there is no recourse.
I believe that @graphene-swap is independent of Hive-Engine. Since it is listed as the preferred swap, I think that HE should take some responsibility for the program.
PS: @graphene-swap is listed as the owner and issuer of many of the swap coins on HE. The fact that they keep whenever a swap fails is a big deal.
!ALIVE
RE: I sent HBD to HE via graphene-swap, but it didn’t arrive…