Unfortunately new users on HIVE and SteemIt need to create accounts on both platforms to avoid name squatters and potential identity theft.

You probably should contact @hivewatchers #hivewatchers . They might have resources to help dv the bad account. STEEMD says that this has been going on for 19 moons:

https://steemd.com/@creativemary

Hiveblocks says your HIVE accounts is 23 moons old

https://hiveblocks.com/@creativemary