Thank God its a beautiful monday morning, and to God be the glory for our lives and thag of the people around us.
It is true that nigeria is difficult and hard, but then we cant sit by and complain about the government all the time, so it is better we add value to ourselves and that of the people around us. That is our vision 
WHAT WE DO BASICALLY IS
ITS GOING TO BE A SWEET RIDE, SO ALWAYS VISIT OUR BLOG TO SUPPORT US, AND ALSO GET UPDATED EXPECIALLY IF YOU ARE A NIGERIAN.
Customer Care Officer | 1-3 years experience
Company HILTOM LIMITED
State Lagos
Description of the Position
Requirements:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Responsibilities:
Maintaining a positive, empathetic and professional attitude towards customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can
answer questions
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Benefits:
Organized medical care
Travel insurance
Official car and driver
Travels and tours
2. IT-Support-Specialist
HGE Capital
Lekki
This role is responsible for delivering IT support solutions to internal and external clients. As a highly visible representative member of the team, you will be involved in implementing our IT initiatives.
Key deliverables will include:
Diagnosing, investigating and resolving incidents and problems
Responding rapidly to user requests and logged incidents
Hardware selection, procurement and asset management
New user setup and general Active Directory user administration
Systems documentation, managing IT inventory and asset registers and maintaining the IT knowledge base
Liaise with HGE Capital external partner as and when needed to resolve technical issues
To excel in this role, you will need:
2-4 years of relevant experience
Excellent customer service skills
Past experience working within IT support/helpdesk
Experience in Microsoft, Apple and cloud delivered technologies
Apply for this job by sending your CV with a cover letter of no more than 400 words, telling us why you are the right candidate to [email protected]
Role Description:
This role is responsible for selling HGE Capital services directly to small business owners. You will be responsible for achieving small business-specific revenue targets for HGE Capital in Nigeria.
Key deliverables in the first year will include:
Responsibility for HGE Capital Nigeria south-western states sales target
Advance and promote strategic partnerships with major markets including banks, telecommunications and charities
Act as the lead and point of contact for business development deals and strategic partnerships
Drive business development opportunities forward and develop relationships with strategic partners at all levels including senior executives
Responsibility for managing, coaching, and mentoring of sales associates
Development of business and sector plans to help individual sales associates achieve targets
Provide key support to the day-to-day operations of the sales team and ensure that SLAs and proper procedures are adhered to at all times
Overall people management of your team including ongoing performance management, professional skills development and career progression
You will need:
3-5 years of sales management experience
Extensive industry knowledge, contacts and networks
Strong sales and people leadership skills and experience
Ability to influence and drive sales within partner channels
Strong marketing and business development skills
Proven sales performance and results driven
Ability to develop and maintain strong working relationships with a variety of stakeholders across the organisation including senior management
Apply for this job by sending your CV with a cover letter of no more than 400 words, telling us why you are the right candidate to [email protected]
