Maan toxicity is a huge issue in multiplayer games but I think it cannot be fixed. I mean what to do to stop people from being toxic? U cant do shit tbh. Even if u ban them, they gonna create a new acount. Toxicity is a plague. The only thing we can do is mute them, accept that we will lose some matches because of those guys and thats it. Ignore them and enjoy the game on our own. Try to improve and in a long run we gonna climb anyway. Thats my theory. I was toxic too but I healed from that and I improved a lot.