Hi, did he replied to you or your friend? Have they managed to recover their account yet? Khal told me this 3 days ago:

Not sure if he sent the same message to everyone. But the website he gave me is not working, it says this:

And he stopped responding to the support ticket, blocked the general chat on Discord, and is not responding on X/Twitter either. So I have no idea whether anyone has managed to recover their account or not.

Oh by the way, if your friend ever used Ecency it is possible that they at least have access to their posting password and at least they can continue posting and curating content, at least that is what I managed to do