Two Laptops on top of beer kegs The post about beta testing in the field made me remember something that happened to me about 20 years ago. At that time my company worked with a rewards vendor I will call

I'll bet you $10 it's not the cable! Happened to be on site at our call center to turn up some ports and provide direction to contractors standing up workstations for a new training room. Medium sized

Forget it Jake, it's Lawyertown So, my friend that I posted about 2 days ago was back at it today, and attempting to work from home, as they have done may times before. They must have suffered a head injury

"Us techies have to stick together, right?" I am a sysadmin at a small hospital in the middle of nowhere, USA. When our help desk person left last year, I was handed the responsibility of dealing

6 months for the easiest fix... So, I work as a level 1 tech for an MSP and just had the simplest call that I figured I would share... A user called in, stating her e-mail wasn't updating when she logged

Rogue Wifi So a few years back, before Wifi was really a major part of every business, the company I worked for decided to put in 2 WAP devices. Everyone in the office got really excited until it became

I think I see the problem. Weekend. I was relaxing in a nice hot tub when super vip calls me. Critical person, doing critical stuff, part of the job to support him. Even if he is pissed and cussing up

It's Busy! I can't login! This just happened a few minutes ago, and I'm still shaking my head over it. I work for an MSP, and one of my clients has a call center for orders, product support, etc. One such

It's not my job to backup my files So the actors in this one are me, a developer in my company ($dev) and my boss ($boss). story is about 5 or 6 years old. We had gotten a few powerful desktops that were