Hotels Are Staffing Robots—and Guests Are Freaking Out

Hotels are turning to humanoid robots, with guests either loving or hating the creepy, human-like experience.

Hotels around the world are increasingly utilizing humanoid robots to check guests in, answer questions, and reduce staffing costs.
While some travelers embrace the high-tech experience, others feel uneasy, especially when robots appear too human.
Despite technical glitches and guest complaints, the hospitality robot market is booming, with an expected value of surpassing $2 billion by 2030.