I only pointed out the CL comparison because you cited it initially but wasn't aware if you knew that it changed from presale to general sale. That vouchers was required is not the issue that was pretty clear, it was the way it worked in practice, enough made the mistake for Hive account@aggroed to state on stream that Splinterlands would honour the bonus packs. Actually watched a few players on stream and it is obvious the UX didn't work well with regard to bonus packs. I just think the proposal should only be for extending the presale time, since the vouchers and refunds for packs bought after presale were already verbally agreed to and other streamers have repeated this in their streams. Also support tickets have been issued with regards to vouchers and refunds on that basis.