"So do yourself a favor and AVOID DOING ANY BUSINESS WITH P4AY.COM - YOU WILL NEVER SEE YOUR MONEY AGAIN"

I did a search for reviews on P4AY.COM and most of them are from fair to good. While it is unfortunately what happened to you, I do not think they are a scam for 2 reasons:

1. If they were a scam, there would be a lot more negative reviews regarding the site than there are; and

2. If they were a scam, they would most likely not have even bothered responding to your email.

I'm sure there is a logical explanation for what happened here, or else the site would not have all the positive reviews that it does have...

https://changevisor.com/exchanger/p4ay.com

https://www.islegitsite.com/check/p4ay.com/