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The most important thing we must know in trying out this kind of platform is FIRST,
Know what you we're doing. Have the guts what kind of exchanges are you going to entrust for your tokens.
SECOND,
Know the pros and cons of this platform.
That is why this article might inform you about how soft staking works in different levels: https://medium.com/@contrastcrypto/the-pros-cons-of-kucoins-soft-staking-service-ea834f97875f