What can I say about Mene Customer Service? They are fabulous!!!
Let me tell you MY story...
I started to be active on steemit April 2017. And every day, @goldmatters would have an article about Mene. I mean, e-v-e-r-y d-a-y!!! Well... I said, "Why not?" It should not be difficult for any stacker to understand the value of 24K gold.
So the end of the next month, I ordered my first Mene charm. I was excited when I got it... but so disappointed because I couldn't wear it. They failed to send me the free leather chord! I immediately emailed Mene Customer Service to complain. The response to my email came in minutes, and they were very quick to let me know that they want to correct the situation. Would you believe... they sent me the leather cord via UPS 2nd day when they could have just mailed it to me via regular mail.
I was so impressed with their resolve to satisfy a customer. I was so, like, WOWED!!!
And so I have become a repeat customer of Mene over and over again through the months... I have become a loyal customer which Mene would have lost after my first purchase, were it not for Mene's superb customer service.