Professional workplaces are not too different from school or school-age jobs. I used to work at a smoothie place in high school and it was nonstop drama, lots of people working way too hard for how little we got paid, and of course quite a few slackers -- some of whom never got let go somehow. It's good to treat each job as a learning opportunity, plus you get to meet new people like how you got to meet your wife, the mother of your child, which is super awesome. Customer Service can be tough but I think it makes people stronger, that and sales job. Constantly having to deal with a wide variety of difficult people on the daily can only build up immense reserves of mental and emotional strength. Not to bad mouth one of my previous special-education jobs but it was tough, like physically, so when I got my first office job and people complained about clients I was like, "No problem! What's the worse they can do? Yell at me? At least they can't punch me through the phone haha -- plus I can put them on hold and grab a soda without worrying about a thing" lol. Cute baby picture. You two look very happy :)