joining another site to supplement use of a site isn't that uncommon. I also write on Medium. Over there they use Facebook groups to communicate beyond the comments on posts.

There is a lot of Steem activity taking place on Discord that makes the difference for many new Steemians between growing on Steem or leaving. Your choice if you go there or not.

As for Steemcleaners being available on Steem... cute trick... find the right post to leave a comment on and maybe we can respond. Even when they first started up they used steem.chat to communicate. A discord server makes their ability to work with people a lot more organized.