Thank you for sharing this detailed experience. It's clear that while the company delivered in terms of speed and ultimately went above expectations by painting the walls and replacing the ceiling, the lack of initial care cost them both time and profit. Your insights highlight an important lesson for any service provider — attention to detail and proper planning can be the difference between a profitable job and a financial loss. Hopefully, they take this as a learning opportunity to improve their processes. It’s encouraging to know they still delivered quality work in the end, even if it came at a higher cost to them.