We had updated "remote working" contracts issued last year. A good move as our company saw the benefits in remote working (less travel, less business expenses, etc).
Now things are heading towards "normal" we have options as to whether we want to go into the office or not. It may suit some but not others - but the key is that the employees get the choice.
And work output (and quality of the output) has not changed either. Technology used in the correct way can still keep people and teams in touch with each other.
We do however have to change our own preconceptions that this is not a "nine to five" job anymore. We can start earlier (and finish earlier), or start later (and finish later) - a great thing when you have to communicate with other time zones as part of your job. People need time away from screens too, so no-one is expected to be available 24/7. But there is an expection of setting good (realistic) work targets for your reports, and also of delivering good (realistic) targets to your managers. I think culture is key in the future "remote working" world.
RE: NatWest: London Office Life Will Never Return