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Hi friend @carlir, the situation you raise in your publication, regarding the business modality after the pandemic, virtual or online, physical or a combination of both, is the dilemma that many people who have businesses are facing.
The panorama is complex, with many uncertainties and there is a diversity of cases due to the characteristics of each one.
Very good topic, congratulations
Greetings
RE: What will be the future of physical stores post Pandemic?