Have you thought about why Jeff Bezos has a net worth of $122.2 Billion and why it looks like the Amazon conglomerate will be here for a long time?
”Every Day is Day One” – Jeff Bezos
Amazon has suddenly become a house hold name known for delivering packages to people’s doorstep but what could be so special about Amazon and Jeff Bezos that will keep such delivering company that vibrant? Unlike what a lot of people think, Amazon has gone beyond delivering books to delivering almost everything and gradually becoming a monopoly. The 25 years old company has proven to be a giant in the internet business world from Amazon.com to IMDB and Twitch, as well as the amazon web services.
With Jeff Bezos saying that there are companies that are obsessed with their competitor and there are companies obsessed with customers, Amazon is obsessed with his customers given them the best services they expect. Amazon has been doing its best to attend to customer’s needs by three method
In the early days of Amazon, Jeff Bezos and his team will pack book on their hands and knees and take them to the post office for delivery. You can tell how slow it would be and this made Bezos not really happy. Now, Amazon have its own airplanes with 50 fleets of planes, cargo ships, Uber delivery system, Drone delivery system and over 20 thousands delivery vans and over 300 truck for delivery which has made it easy to get two shipping, one day shipping, and Amazon now which delivers around 30 minutes saving you the time to go spend shopping.
Also, since malls have been going out of business with the increase in online stores, Amazons have been buying mall and turning them into shipping centers. Amazon has over 250,000 global warehouse workers and over a 100,000 robots working in the shipping centers (Don’t forget Amazon bought a robotics company in 2012, so they have a robotics division for its shipping center).
Also, with amazon flex (Amazon’s Uber delivery system), and drones, Amazons are able to get products faster and safer to customers even faster than they thought.
Jeff Bezos once said Amazon isn’t in the business of delivery or in the business of selling products, rather they are in the business of helping people make decisions. So Amazon has been offering different services to help people make decisions like the Prime wardrobe, a service meant to deliver cloths to consumers which they try and can return back if they do not like them and they will be charged for the ones they decide to keep. Amazon also have home services to get people help clean their homes, do laundries and so on. Also Amazon also has a service that delivers on real estate called TurnKey. Amazon has also gotten into the health industry where amazon delivers hospital equipment also Amazon Basic care delivers over the counter medicine. Prime Pantry and Amazon fresh are also services that Amazon render to customers for pastries and fresh food delivered the same day.
With Alexa being able to place others for you from Amazon, life is made easy. Amazon also is using virtual Assistant AI technology to help understand what customers want and how their daily activities. Alexa can be very useful for the improvement of Amazon’s services as the Artificial Intelligence assist the customers and send feedbacks to Amazon on how to improve on their products and services based on consumers demand.
Amazon wants to make every need of humans their service. Amazon with Alexa will make a lot of their services unique and their sale improve.
