That's really annoying this happened to you. In general, though, it has apparently gotten really bad with people canceling their appointments on really short notice or just not showing up. That's not okay either. And it has morphed into this reminder overload for everyone. For any appointment I am now getting a gazillion reminders by email, phone, text, you name it. All because some peeps can't keep track of their appointments or don't cancel in time - arrgh. Sorry, got a little off track here 😛.