Is there a skill, a gift, a call needed to read someone else's hurt, pain, cry on the internet, on "social" media?

6 When Joseph came to them in the morning and looked at them, he saw that they were sad and depressed.
7 So he asked Pharaoh’s officers who were in custody with him in his master’s house, Why do you look so dejected and sad today?
Genesis 40:6-7 AMPC

Do I ask someone “why”?

Or,

Safely ensconed in my bubbles,

11 The Phariseetook his stand ostentatiously and began to pray thus before and with himself: God, I thank You that I am not like the rest of men—extortioners (robbers), swindlers [unrighteous in heart and life], adulterers—or even like this tax collector here.
12 I fast twice a week; I give tithes of all that I gain.
Luke 18:11-12 AMPC

Pharisee, am I?

Am I ready to surrender these, eyes wide shut, as well?

10 The voices of the nobles were hushed, and their tongues cleaved to the roof of their mouths.
11 For when the ear heard, it called me happy and blessed me; and when the eye saw, it testified for me [approvingly],
12 Because I delivered the poor who cried, the fatherless and him who had none to help him.
13 The blessing of him who was about to perish came upon me, and I caused the widow’s heart to sing for joy.
Job 29:10-13 AMPC

Do I cause “a widow’s heart to sing for joy”?

What will I do about someone else’s pain?