According to your words and these excellent exercises, Eric. In Venezuela it is easy to get into a bad mood, to answer badly, to be angry about the whole crisis that exists at this time. However, personally, I try to always maintain a spirit of cordiality with my environment and even encouragement. Generally, the long lines at the supermarket, the transportation, the banks, generate stress and anger, so I always try to take a book to read or a headset to listen to music (reading, writing and listening to music can be a good shelter). I don't mean by this that my environment doesn't affect me and that I am an ice floe, what I believe is that the world is an echo and it gives you back what you say. So count to 10 and try to be positive. Nice afternoon, buddy! ;)