Working as an employee can be very stressful as it entails lots of work. Criticism is inevitable at work as nobody is perfect and employers require extra work from employees even if the wages is not worth the amount of work. Criticism can be driving force to do better at work but notwithstanding its negative aspect as victims of criticism get belittled.
I worked as a shop assistant once in a grocery store. Even though I was related to my employer, she would always rant at slightest mistake. I worked 9 hours for 6 days and guess the wage - 500 Naira per day (which is around 1.6 USD). The wages is very little compared to the work load but the good part of it was the lessons I learnt on how dealing with critics from an employer. I will be discussing the importance of effective communication in dealing the criticism when working with my employer.
Speaking to someone is different from communicating with the person because you can speak to the person and the information you passed is not delivered. Effective communication entails the correct dissemination of information.
Effective communication involves understanding the intent of the information as sent by the sender. It goes beyond just listening to the sending, it involves understanding the emotions behind the information. Effective communication involves verbal
and non verbal means of communication. The use of gestures and sign language is also a form of effective communication. Basically, effective communication is passing information and ensuring the message passed is understood notwithstanding the method used in passing the information
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To be at top in your field, you need to be steps ahead of your colleagues. Effective communication helps you understand people's emotions and gestures.Effective communication promotes better communication between employers and employees. Better communication helps in team building and fosters trust in a team.When an employer communicate effectively, it increases productivity.
Communicating effectively can be achieved with the following steps:
Good listening Skills:
Been a good listener helps in better communication. To be good listener, you have to listen more and talk less. Listening requires total focus as you must try to understand the totality of the message been passed.
Understand popular gestures: Understanding gestures especially hand gestures go a long way as it makes communication easier. Popular gestures are
thumb pointing upwards means okay,weldone.
thumb pointing downwards means "help"
Ask Questions:
There is nothing wrong in asking for explanation if you don't understand the message. Asking questions is better than just believing instincts.
Be polite when asking questions from your colleagues or employer.
Thanks for Reading
