I started the Verification Process before looking at reviews, and it was the worst decision. This company/site is dodgy as hell. They request pictures of you with your credit card, your credit card with your ID, etc. and complain when they are not super high-res photos.
After uploading the my ID, they changed the requirement to a Passport. They also want bank statements with nothing edited out.
When questioned about this practice, support pointed to their compliance with AML/KYC, but if you actually look at KYC it does not require all these extremely invasive measures, and they also fail to require you to fill out a KYC form (which means they are not even KYC compliant!)
After reading other's experience, I check their PCI DSS compliance cert on their site and as you can clearly see this cert is no longer valid! This made me outright frightened about the company, so I demanded they delete all files I uploaded, as I am extremely uncomfortable with them having such sensitive information on their servers. They refused, citing necessary AML/KYC protocol, but in fact this does not apply if I have not even completed the verification process or undertaken any transactions through their services.
Needless to say, I am going to pursue this legally and sue them if they do not comply with my request; have notified my Visa issuer of any possible fraudulent activity that may (have) come about as a result of this; and am getting the word out to stay VERY FAR AWAY from these guys.
I rate This 2/10
