I understand, there are rental offices here, these offices are in charge of making sure that the tenants leave the apartment in perfect condition, if not, they charge for all damages caused, the tenants must leave all bills paid, etc. The commission they receive seems adequate to me given what they do.
They work differently, DON'T worry, I'm 20 years old but I analyze like a 50-year-old man and it's NOT a joke.