Hello,

We will improve the communication.
If there is any reason for this, it may be because there had been only person been dealing with dozens of abuse cases in last few weeks, and has been put under stress.
Many appelants repeatedly lie, manipulate and try to psychologically intimidate with threats or ad hominem to get their blacklists or comments removed.
It is every day situation and it was probably tought for the person dealing with appeals to be calmly assertive and look at some appeals with better reflection at times.

My apologies for how it has been dealt with.
@varunpinto