EMOTIONAL INTELLIGENCE

Definition of Emotional intelligence
Is a form of social intelligence that involves the ability to monitor one's own and others' feeling and emotions and to use this information to guide one's thinking and actions
"All learning has an emotional base"

1. Cognitive intelligence(IQ): Your ability to learn and understand new situations, reason through a given problem, and apply knowledge to a current situation
   Differences between EQ and IQ
2. EQ: it develops an understanding to manage emotions while IQ develops the cognitive abilities: more academic oriented
3. EQ: promotes positive relationship while IQ enables development of technical skills
4. EQ: increases self- motivation and drive while IQ enables conceptual thinking
   The brain
   a. IQ(intellectual intelligence) serial processing is located at the left brain
   b. EQ(emotional intelligence) parallel processing is located at the right brain

2.Emotional intelligence in everyday life(impact of communication) right brain
Up------7% words
Left------55% Tone(voice)
Right-----38% Body language
A.The same words have a different meaning when the tone of the words are changed. E.g Telephone conversion or chat
B.The same words have different meaning when the facial expression, gesture amplifiers or twist the words
C.When our body language contradicts our words, the recipient only " hears what he sees" because the face/body can speak without words
*When your core belief system comes under test, it questions your UNDERSTANDING, which is the truth on which you stand, or truth from your own sight, or PERSPECTIVE