RE: RE: The Next 60 Days Are Critical For Splinterlands...
You are viewing a single comment's thread from:

RE: The Next 60 Days Are Critical For Splinterlands...

Words
121
Reading
1 min
Listen
Play
5y

Hopefully they start communicating with the customer base when they break things (like the game currently not playing on FireFox or WaterFox for the last 2 days, or the Splintertalk SNAFU), because they're losing players because of this poor communication - and losing potential players/investors as well...

Not to mention customer service tickets backed up 2-3 weeks, and tens of thousands of dollars stuck in limbo, while people get nothing but an automated ticket number email back...

I've gone from wildly bullish to extremely concerned myself. These are the behaviors that often precede full-on rugpulls... I don't think that will be the case with Aggroed & Matt, but this sort of terrible customer interaction has killed much bigger projects and businesses.

@kennysgaminglife: Hopefully they | Ecency