Communication is needed for decision making, co-ordination, control and planning. Communication is required for processing information in the accounting department, finance department, personal department, establishment, of public relations, sales department, market research, production department, purchase department etc. Communication with the government, shareholders and prospective investors, customers etc. is also required for the day to day functioning of the business concern. Conventional process of communication is not sufficient to meet the multidimensional needs of the business enterprises. So, the need for modern communication technology emerges to meet the desired need of modern business enterprises.
Modern communication technology depends upon computer which is a device made up of electronic and electro mechanical components. Successful organization needs the approach to management, coupled with the ability to effective participation in the analysis, design, implementation and utilization of computer based system information. Modern business uses Management Information System (MIS) to provide informational support to the managerial functions of an organization.
There are a number of communication channels representing both the wide range of possible uses of data communication and the various new technologies in the communication industry. Examples of such technologies are - telephone lines, switched lines, coaxial cables, optical fiber transmission, microwave transmission, infrared transmission, laser transmission, radio transmission, satellite transmission etc.
Oral or voice media in electronic forms includes-voice mail, audio tape and video tape, tele-conferencing and video conferencing, close circuit television, instant message etc. Written media in electronic forms include- e-mail, faxing, computer conferencing(with groupware), web sites etc.
Communication appears as a matter of few seconds. Now we can use Internet which is accessible to individuals, companies, educational institutions government agencies and other institutions all over the world. The most widely used of internet is the World Wide Web (WWW) which enables the users to search for graphics, text, audio and video files.
