Project Management Tip - Know all your clients

Hi, I am a project manager in Guatemala, working in an insurance company for pushing any kind of project into reality.

With my few years of experience I easily can say a tip:

"Know your interested parties"

*There are a lot of interested parties involved in a project implementation, like

1. Clients
   1. internal clients, I mean, inside the company or as allieds, hoping you are able to solve the problem they currently have.
   2. external clients, The ones you will buy you something, if the project is about selling products and services.
2. Affected ones
   1. In good or bad way, some other parties will experience collateral effects after the project´s implementations, so it is important to look to your boundaries and communicate what is gonna change in processes, methods, products/services, technology, infrastructure, etc.
   2. Users, maybe inside your internal clients are users who have to adapt to new solutions and methods.
3. Negatives
   1. There are often negative parties who refuse and resists to the implementation of new solutions, so it is important to go ahead and anticipate solutions before they raise the hand to contradict the project.
4. Potential clients
   1. After a project is implemented, it can occurs that there are created new relationships and connections, so they have to be recognized.

With a good drawed map, it is easily to play chess and keep calm with your king.

Well, you cannot make happy all the world, but at least you can check them all if they smile or not after you see all the tasks completed.

Hope you enjoy!!