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I think these guys are all like that. From MTN to Airtel and the rest. I mean, why use customer care who will use automated responses when you can easily pay AI to do the job lol.
I think these guys are all like that. From MTN to Airtel and the rest. I mean, why use customer care who will use automated responses when you can easily pay AI to do the job lol.
RE: The Downward Spiral of Empathetic Conversations