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2y
Would appear this is 'old fashioned' of late, try phone client-line or get a reply to questions, either many not trained to answer or keep you waiting for an eternity.
In-store I have witnessed despicable behaviour, it is embarrassing, yet sadly many serving are treated in this manner. I often wonder where/when floor managers take charge to protect staff, always appear to disappear.
!PIZZA
RE: The Customer is Always Right and other Rubbish