This process is most definitely not the easiest to explain on the workings, which does not help.

Most important thing I originally remember was to save everything from the start, email used, passwords, keys have a notepad available, explaining that alone makes most run for the hills.

Discord Community The Terminal @brittandjosie (hope this invite link works - https://discord.gg/XZGPGpz) have an information library that may be the best place to start.