This situation is bad for a lot of people. I have just tagged virtually every single person who holds ENG, EM, EMFOUR on my post. As a community we can get recourse. Please find the post here: @intrepidsurfer/all-those-who-hold-eng-em-and-emfour-please-read-we-must-get-organized
Full disclosure: I have posted the same article on the Steem blockchain to get them aware of the situation.