the consultant did not realize the blue line of text in my e-mail that changes the arrow cursor into a pointy finger when you hover over it was an actual link she could click on.

I am banging my head to the keyboard for this. For you. Because of that idiot consultant. It seems that no matter where you go, the most idiotic people seem to work in unemployment offices or places where you apply for benefits such as child support or pension. Complete twats.

I'm thinking that this all is part of a bigger plan. To get rid of people who get fed up with situations like this. Fed up with people who should help you but actually make your life more difficult. I did. I got fed up with explaining things over and over again so I became an entrepreneur. :D Now I'm just as poor but don't have to explain anyone anything anymore. And can say FU (nicely) if someone offers me a job without proper pay.